在卡拉布里亚和西西里的成服务运营商中评估愤怒和倦怠水平:一项公开试验研究
Francesco Principato1, Vincenzo Maria Romeo2,3
1Provincial Health Authority of Reggio Calabria, Via Diana n° 3, 89100 Reggio Calabria, Italy.
Healthcare (Basel, Switzerland)
|July 12, 2025
概括
在成服务中的医疗保健工作者经历了燃烧,与特征愤怒和压抑的愤怒有关. 控制愤怒可以防止倦怠,强调需要情绪调节训练.
科学领域:
- 心理学 心理学 心理学
- 公共卫生 公共卫生
- 职业健康 职业健康 职业健康
背景情况:
- 燃烧和愤怒是高压环境中医疗保健专业人员,特别是成服务的重要问题.
- 这项研究调查了意大利公共成服务运营商中倦怠和愤怒之间的相互作用.
研究的目的:
- 检查成服务工作者中燃烧程度和愤怒之间的关系.
- 识别与愤怒相关的因素,有助于燃烧和潜在的保护机制.
主要方法:
- 一项对124名成服务运营商的横截面研究,使用马斯拉赫燃烧量清单 (MBI) 和国家特征愤怒表达量清单-2 (STAXI-2).
- 使用相关性和回归分析,对性别和服役年限进行控制.
主要成果:
- 观察到高水平的情绪疲劳和非个性化.
- 特征愤怒与情绪疲有显著的相关性;压抑的愤怒 (愤怒) 预测了非个性化.
- 有效的愤怒控制与更高的个人成就感有关.
结论:
- 情绪调节对于减轻成服务专业人员的倦怠至关重要.
- 专注于情绪调节和愤怒管理的干预措施可以减少痛苦并增强性.
- 支持员工的情感福祉可以提高员工留守率和患者护理质量.
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