使用CLAS标签评估来自初级保健诊所的短信
Funke Mara de Luca1, Natalia Rodriguez González1, Maria Aguilar-Amaya1
1Office of Evaluation and Contracts, Arizona State University Southwest Interdisciplinary Research Center, Phoenix, AZ, USA.
Digital health
|July 14, 2025
概括
一个新的标题有助于评估文化和语言适当服务 (CLAS) 和清晰沟通的健康短信. 应用这个标题提高了消息质量,特别是对于联邦合格的卫生中心.
科学领域:
- 卫生沟通健康沟通
- 卫生识字 卫生识字
- 数字健康数字健康
背景情况:
- 短信活动显示出增强患者参与度和合规性的前景.
- 新兴的短信策略在健康素养,文化相关性和语言可访问性方面面临挑战.
- 创建了一个新的数字标签来评估文本信息与文化和语言相适应的服务 (CLAS) 和国家卫生研究院 (NIH) 清晰通信标准相比.
研究的目的:
- 评估与健康相关的短信与CLAS和NIH清晰通信标准的一致性,使用开发的标题.
- 为改善短信和增强积极的患者结果提供反.
- 评估该标题在通过短信优化健康沟通方面的实用性.
主要方法:
- 开发了一个标题,对文化相关性,可访问性,语言适当性,识字水平和行动清晰度进行评分.
- 两位双语研究人员独立得分61条短信,经过审计达成共识.
- 每个元素的分数从0到4不等,总得分最多为20分.
主要成果:
- 评估了61条来自城市卫生部门健康素养活动的短信.
- 在第二年,31.5%的消息在标题应用和反后获得了高分 (3.5/4或更高).
- 该活动显示了与NIH最佳实践和CLAS标准的总体一致性.
结论:
- 开发的标题有效地衡量了健康短信与CLAS和NIH标准的一致性.
- 标签的传播前应用在提高消息质量方面对联邦合格卫生中心来说是最有益的.
- 该标题是改善健康相关短信有效性和患者沟通的宝贵工具.
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