聊天机器人为改善年轻人的心理健康提供干预措施:系统性审查和元分析
Jiaying Li1, Yan Li1, Yule Hu1
1School of Nursing, The Hong Kong Polytechnic University, Hung Hom, Hong Kong.
Worldviews on evidence-based nursing
|July 15, 2025
概括
聊天机器人干预有效地减少了年轻人的心理痛苦,尽管它们对整体幸福感的影响并不显著. 这些数字工具在补充心理健康护理方面表现有前途.
科学领域:
- 数字健康数字健康
- 心理健康技术 心理健康技术
- 青少年心理学 青少年心理学
背景情况:
- 聊天机器人对青少年心理健康的有效性需要进行系统的评估.
- 关于影响聊天机器人干预成功的因素的证据有限.
研究的目的:
- 系统地审查青少年心理健康的聊天机器人干预措施.
- 评估有效性,影响因素,可行性和可接受性.
主要方法:
- 对11个数据库进行系统搜索 (2014年1月至2024年9月).
- 对13项随机对照试验的元分析和子组分析.
- 对可行性和可接受性的叙述综合.
主要成果:
- 聊天机器人显著减少了心理痛苦 (赫奇的g = -0.28).
- 没有发现对心理健康有显著影响.
- 根据样本类型,平台和交互模式,有效性有所不同.
结论:
- 聊天机器人干预积极影响年轻人的心理困扰.
- 聊天机器人可以补充现有的心理健康服务.
- 建议包括使用即时通讯器和提高交互质量.
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