开发和内部验证患者满意度问卷:麻醉中质量的感知 (PQA) -10
Maaike Kesting1, Neeti Sharma2, Rudolf Debelak3
1Institute for Anesthesiology and Perioperative Medicine, University Hospital Zurich, Zurich, Switzerland.
British journal of anaesthesia
|July 17, 2025
概括
这项研究开发并验证了瑞士对麻醉质量的认知问卷. 它评估患者对麻醉护理的满意度,重点关注沟通,副作用和工作人员技能.
科学领域:
- 麻醉学 麻醉学
- 患者体验研究 研究研究
- 医疗保健服务研究 医疗服务研究
背景情况:
- 患者的满意度对于评估麻醉的质量至关重要.
- 现有的满意度调查问卷可能存在局限性,包括缺乏患者投入,过长或文化无关.
- 需要一个验证的工具来衡量患者对瑞士周围麻醉护理的满意度.
研究的目的:
- 确定患者对高质量的麻醉护理的感知方面.
- 开发和验证一个简短的问卷,用于评估瑞士患者对周围麻醉护理的满意度.
主要方法:
- 通过患者的投入和专题分析,开发了瑞士对麻醉质量的认知问卷.
- 在两个瑞士大学医院验证了问卷的可靠性和有效性,共使用595名患者.
- 使用统计分析,包括测试-重试可靠性和维度分析.
主要成果:
- 确定了三个关键主题:麻醉前的沟通,副作用/不良事件,以及麻醉团队的人际关系/专业技能.
- 证明了强大的可靠性和适合三维模型,表明了问卷的有效性.
- 问卷的平均完成时间很短,为146秒.
结论:
- 麻醉质量感知问卷是评估瑞士患者对麻醉护理满意度的验证工具.
- 该研究提供了一种可靠和有效的方法来衡量患者报告的周围麻醉服务质量.
- 调查结果强调了沟通和员工技能在患者满意度方面的重要性.
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