在奥地利社区卫生护理工作时间分配和行政负担:一个横截面调查
Raimund M Kovacevic1, Doris A Behrens1,2,3, Walter Hyll1
1Department for Economy and Health, University for Continuing Education, Krems/Donau, Austria.
International journal of nursing studies advances
|July 21, 2025
概括
奥地利社区卫生护士在客户护理和管理上花费相同的时间. 随着工作时间的增加,行政工作量不成比例地增加,影响效率.
科学领域:
- 护理 护理 护理
- 公共卫生 公共卫生
- 医疗保健管理的管理
背景情况:
- 社区卫生护理服务于2022年在奥地利成立.
- 将试点项目转换为中央管理的服务需要有关护士工作时间和客户联系模式的数据.
- 劳动力和地点规划对于优化服务提供至关重要.
研究的目的:
- 分析奥地利社区卫生护士的工作时间分布.
- 在试点阶段 (2022-2024) 检查客户联系模式.
- 为社区卫生护理服务提供工作人员和地点规划的信息.
主要方法:
- 从2023年4月到6月进行了一项跨部门在线调查.
- 从121名社区卫生护士那里收集了关于工作时间和客户接触模式的数据.
- 使用了描述性统计,统计测试和回归分析.
主要成果:
- 92%的社区卫生护士在非城市地区工作.
- 护士平均每五小时接触一个客户,其中70%需要跟进.
- 29%的工作时间都花在行政上,随着工作时间的延长,行政负担不成比例地增加.
结论:
- 每个客户接触的小时都与一个小时的管理相匹配,没有效率的增加.
- 有针对性的组织支持,如行政援助或数字工具,可以提高效率.
- 目前的外展和年龄资格限制可能会阻碍服务的有效性和可访问性.
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