基于人工智能的心理治疗:对可用性,个性化和对治疗进步感知的定性探索
Mirza Jahanzeb Beg1, Manish Kumar Verma1
1Dept. of Psychology, Lovely Professional University, Phagwara, Punjab, India.
Indian journal of psychological medicine
|July 21, 2025
概括
人工智能心理治疗应用程序提供可访问的心理健康支持,但与情感深度和个性化斗争. 未来的应用程序需要情绪响应,文化适应的人工智能,以更好地参与用户参与和道德一致.
科学领域:
- 数字健康数字健康
- 人工智能在心理健康中的作用
- 人与计算机的交互
背景情况:
- 基于AI的心理治疗应用程序提供了可访问的,结构化的心理健康干预措施.
- 挑战包括情绪深度的局限性,个性化,用户参与和道德考虑.
- 这项研究批判性地检查了这些数字工具的用户体验.
研究的目的:
- 调查基于AI的心理治疗应用程序的用户体验.
- 确定关键的优势,局限性和需要改进的领域.
- 为开发更有效和道德的人工智能心理健康解决方案提供信息.
主要方法:
- 使用主题分析的定性方法.
- 与17名使用AI心理治疗应用程序的参与者 (18-45岁) 进行半结构面试.
- 参与者使用应用程序的持续时间不同,以及先前的心理健康诊断或痛苦.
主要成果:
- 在可访问性和治疗深度之间存在一种悖论.
- 用户重视立即性和匿名性,但面临着碎片化叙述和脚本化同情心的问题.
- 确定了算法停滞,过度依赖CBT,语言微攻击,隐私问题和人工智能诱导的依赖.
结论:
- 人工智能心理治疗必须向情感响应,文化适应和道德责任的模型发展.
- 提高治疗连续性,适应性学习和人类-人工智能混合方法至关重要.
- 未来人工智能驱动的心理健康创新应该与心理,伦理和文化期望保持一致.
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