患者对医疗保健中人工智能的看法:针对诊断通信和工具实施的焦点小组研究
Garrett Foresman1, Joshua Biro1, Alberta Tran2
1National Center for Human Factors in Healthcare, MedStar Health Research Institute, Washington, DC, United States.
Journal of participatory medicine
|July 24, 2025
概括
患者对医疗保健中的人工智能 (AI) 的看法揭示了对验证,可用性,透明度和隐私的担忧. 结合这些见解对于在诊断和沟通中可靠地采用人工智能至关重要.
科学领域:
- 医疗保健技术 医疗保健技术 医疗保健技术
- 医学中的人工智能
- 患者为中心的护理
背景情况:
- 人工智能 (AI) 正在改变医疗保健,但患者对其诊断和沟通作用的看法尚未得到充分研究.
- 了解患者的感知对于有效的AI集成至关重要.
研究的目的:
- 探索患者对医疗保健中的AI应用的看法,重点关注诊断过程和沟通.
- 识别患者的担忧,期望和AI开发和实施的机会.
主要方法:
- 具有共同设计原则的定性焦点小组方法.
- 17名成年参与者参与了关于五种AI场景的讨论 (门户消息,放射学审查,数字写字员,虚拟人类,决策支持).
- 记录的会议和辅导员笔记的诱导性主题分析.
主要成果:
- 患者对人工智能的舒适性因互动水平而异;数字书记和放射学审查是最受欢迎的,虚拟人类是最不受欢迎的.
- 关键主题包括验证 (可靠性),可用性 (诊断影响),透明度 (披露),机会 (护理改进) 和隐私 (数据安全).
- 参与者评价了共同设计过程,并认为他们的投入是重要的.
结论:
- 患者的观点对于设计和实施医疗保健人工智能工具至关重要.
- 透明度,人类监督,明确的沟通和数据隐私对于患者的信任和在诊断中接受AI至关重要.
- 调查结果为临床医生,组织和政策制定者指导负责任,以患者为中心的AI部署.
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