开发一个评估指数系统,以服务能力的互联网医院在中国:混合方法研究研究
Mingge Xia1,2, Qi Liu3,4, Li Ma5
1State Key Laboratory of Quality Research in Chinese Medicine, Institute of Chinese Medical Sciences, University of Macau, Taipa, Macao.
Journal of medical Internet research
|July 25, 2025
概括
开发了中国互联网医院的新评估指数系统,优先考虑在线医疗服务. 该系统有助于评估和增强这些数字医疗保健平台的能力.
科学领域:
- 数字健康数字健康
- 医疗保健管理的管理
- 医疗信息学 医疗信息学
背景情况:
- 互联网医院正在迅速改变中国的医疗保健服务.
- 它们独特的运营模式需要专门的评估框架.
- 评估互联网医院服务能力对于系统集成和改进至关重要.
研究的目的:
- 确定评估互联网医院服务能力的关键指标.
- 为互联网医院开发一个全面的评估指数系统.
- 为互联网医院绩效测量建立一个标准化的框架.
主要方法:
- 为了编制潜在的指标,进行了文献审查和专家商.
- 为了达成专家共识,在两轮中采用了德尔菲方法.
- 分析层次过程 (AHP) 用于确定指标权重.
主要成果:
- 建立了一个由3个一级,9个二级和29个三级指标组成的三级指数系统.
- 主要的维度是互联网医院的基础设施,服务和管理.
- 互联网医院服务,特别是在线医疗服务,获得了最高的权重,表明它们的重要性至关重要.
结论:
- 中国成功开发了一个强大的互联网医院服务能力评估指数系统.
- 该系统为绩效评估和质量改进提供了一个至关重要的工具.
- 它为在不断发展的数字医疗领域的未来研究奠定了基础.
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