老年人的用户体验与适合年龄的交通规划电子工具:范围审查
Sara Bahrampoor Givi1,2, Mireille Gagnon-Roy1,3, Hélène Pigot1,4
1Research Center on Aging, Centre intégré universitaire de santé et de services sociaux de l'Estrie - Centre hospitalier universitaire de Sherbrooke, 1036 Rue Belvédère S, Sherbrooke, QC, J1H 4C4, Canada, 1 8197802220 ext 45657.
JMIR human factors
|July 28, 2025
概括
由于可访问性问题,老年人难以使用交通规划电子工具. 需要对用户体验设计进行更多的研究,以便在现实环境中使用适合老年人使用的工具来改善流动性和社会参与.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 运输科学 运输科学
背景情况:
- 老龄化为老年人带来了重大的移动性挑战.
- 当前的运输规划电子工具往往缺乏可访问性,并且不适合老年用户的特定需求.
- 识别这些电子工具的用户体验 (UX) 设计中的知识差距至关重要.
研究的目的:
- 通过使用交通规划电子工具,为老年人确定用户体验设计和评估方面的知识差距.
- 了解该领域用户体验研究的当前状态.
主要方法:
- 基于Arksey和O'Malley的指导方针进行了全面的范围审查.
- 在2002年至2023年期间,搜索了7个科学数据库 (MEDLINE,AgeLine,CINAHL,SCOPUS,ProQuest,IEEE Explore,TRID)
- 数据分析涉及描述分析和主题方法,检查研究特征,目标和用户体验评估方法.
主要成果:
- 虽然老年人使用的电子工具越来越多,但只有2项研究专注于交通规划.
- 12项研究评估了用户体验,22项使用了以用户为中心的设计,主要是在实验室环境中进行总结性可用性测试 (例如,系统可用性量表).
- 没有研究专门针对改善老年人的移动体验,在现实生活中使用适合年龄的交通电子工具.
结论:
- 在研究老年人与交通规划电子工具的现实生活经验方面存在很大的差距.
- 需要一种参与式的方法来制定适合老年人的设计准则,考虑现实世界的背景.
- 解决这些差距可以提高用户体验,促进流动性,并增加老年人的社会参与.
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