基于社区的长期日托中心不同视角的分析
Jui-Ying Hung1, Pin-Hsuan Chiang1, Kai-Lin Li1
1Department of Golden-Ager Industry Management, Chaoyang University of Technology, Taichung 413, Taiwan.
概括
这项研究评估了26个台湾日托中心,发现提高自我评估和管理流程可以提高服务质量和效率. 更好的内部评估可以为社区长期日托中心提供更准确的绩效指标.
科学领域:
- 老年学是一门学科.
- 公共卫生 公共卫生
- 社会工作 社会工作 社会工作
背景情况:
- 基于社区的长期日托中心对于老年人护理至关重要.
- 绩效评估对于维持和提高服务质量至关重要.
- 台湾2023-2024年的现场评估提供了关于日托中心绩效的数据.
研究的目的:
- 为了确定台湾26个社区长期日托中心的绩效状况.
- 分析关键评估观点之间的相关性:管理效率,专业护理质量,安全环境和个人权利保护.
- 确定日托中心运营和评估过程中需要改进的领域.
主要方法:
- 从2023-2024年现场评估的经验结果的二次数据分析.
- 统计分析包括相关系数 (r) 以评估评估组件之间的关系.
- 配对样本t测试用于比较机构自我评估得分与评估委员会得分.
主要成果:
- 所有评估的日托中心都达到最低合格得分 (≥70分),得分范围从73.625到96.625.
- 管理效率与专业护理质量,安全环境和个人权利保护有中等到强烈的正相关性 (r = 0.4980.596).
- 在机构自我评估和评估委员会得分之间发现了显著的差异,这表明在感知绩效方面存在潜在的差异.
结论:
- 建议加强内部自我评估培训,以提高日托中心的绩效.
- 完善共识基准定义和升级管理流程可以提高服务质量和管理效率.
- 将评估结果与实际实施状况保持一致,对于有效提高日托中心质量至关重要.
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