患者和从业人员对治疗同情心的定义和测量的观点:定性研究
Amber Bennett-Weston1, Jeremy Howick1
1Stoneygate Centre for Empathic Healthcare, Leicester Medical School, University of Leicester, George Davies Centre, Lancaster Road, Leicester, LE1 7HA, United Kingdom, 44 7398858819.
患者和从业者同意治疗同情心,通过从业者的行为来定义它,例如积极倾听和情感参与. 语境影响同情,而短尺度对于测量来说很实用.
科学领域:
- 医学教育 医学教育
- 定性研究是指质量研究.
- 以患者为中心的护理
背景情况:
- 目前对治疗同情心的定义主要反映了从业者的观点,忽视了患者的观点.
- 这种不平衡可能会破坏治疗同情心定义,测量和实践的有效性.
- 了解患者的经验对于全面了解治疗同情至关重要.
研究的目的:
- 探索和比较患者和从业者对治疗同情心定义的观点.
- 研究如何衡量治疗同情心,包括患者和从业者的观点.
主要方法:
- 一项采用社会构造主义方法的定性研究.
- 从医疗和医疗保健学校收集患者和从业人员的有目的样本.
- 深入的半结构面试使用反射主题分析进行分析,直到意义和.
主要成果:
- 治疗同理心包括从业者表现出兴趣,积极倾听,理解,情感参与和响应患者需求.
- 背景因素,包括临床环境和患者特征,显著影响同情的表达.
- 简短,简单的测量尺度被认为是评估治疗同情心的务实方法.
结论:
- 患者和从业者对治疗同情心有着相似的看法,强调从业者的态度和行为.
- 建议将这些已识别的态度和行为纳入干预和测量工具.
- 这些发现支持开发一个简洁的治疗同理心尺度,用于不同群体 (患者,从业者,学生,观察者) 的比较分析.
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