基于聊天机器人的互联网支持应对护理干预措施在改善睡眠质量和工作相关结果在台湾护士在COVID-19大流行期间的有效性:一个试点研究研究
Hui-Ling Lai1, Chun-I Chen2,3, Guan-Hsiung Liaw4
1Nursing Department, Tzu Chi University, Hualien, Taiwan, ROC.
The journal of nursing research : JNR
|August 1, 2025
概括
一个聊天机器人干预改善了护士的睡眠质量,减少了压力,焦虑和抑郁症状. 这种互联网支持与聊天机器人 (ISCC聊天机器人) 的互联网支持与照顾显示出支持护士福祉的希望.
科学领域:
- 护理 护理 护理
- 心理健康技术 心理健康技术
- 数字健康数字健康
背景情况:
- 与工作相关的压力是护士的一个主要问题,COVID-19大流行加剧了这一问题.
- 创新的干预措施对于在医疗保健成本上升的情况下支持护士健康至关重要.
- 聊天机器人干预可能为改善护士福祉提供可扩展的解决方案.
研究的目的:
- 评估通过聊天机器人 (ISCC聊天机器人) 干预互联网支持应对护理的有效性.
- 评估对护士睡眠质量,感知压力,焦虑和抑郁症状的影响.
- 测量基线,3周和6周的结果.
主要方法:
- 一个随机分配到干预 (ISCC聊天机器人) 或控制 (等待名单) 组的实验设计.
- 每组40名参与者,接受6周的干预或定期护理.
- 一般估计方程分析以确定干预效应.
主要成果:
- 在3周后,与对照组相比,ISCC聊天机组的感知压力和抑郁症状显著改善.
- 在6周,所有测量结果 (感知压力,睡眠质量,焦虑,抑郁症状) 在干预组显著改善.
- 对照组在6周后经历了睡眠质量的恶化,感知到的压力和抑郁症状.
结论:
- 该ISCC聊天机器人是提高护士健康和减少工作相关压力的潜在有效方法.
- 聊天机器人对于单独工作的护士来说尤其有益.
- 建议将ISCC聊天机器人集成到护理工作场所,以提供护士支持和福利.
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