在儿童福利中预测倦怠和休假意图:案例,提供者和组织因素
Kimberly A Rhoades1, Amy M Smith Slep1, Natalia Lapshina1
1Family Translational Research Group, New York University, NY, USA.
Child maltreatment
|August 7, 2025
概括
高的儿童福利案件负载导致提供者倦怠. 案件的复杂性,指挥支持和多年的经验显著影响了倦怠和离开的意图,为更好的案件负载管理提供了信息.
科学领域:
- 儿童福利服务儿童福利服务
- 职业健康心理学 职业健康心理学
- 社会工作研究社会工作研究
背景情况:
- 儿童福利案件往往超过了最佳水平,导致了显著的供应商倦怠和营业额.
- 这一问题对服务质量和对弱势儿童和家庭的护理连续性产生了负面影响.
研究的目的:
- 为了确定特定的案例,提供者和组织因素,区分儿童福利提供者与高与低的燃烧和离开意图.
- 为制定有针对性的干预措施提供信息,以改善提供者保留和福祉.
主要方法:
- 利用线性混合效应模型树算法分析了来自26个家庭倡导计划提供商和11个美国空军设施的17名监督员的数据.
- 在七个月的时间内收集数据,以确定燃烧和离职意向的重要预测因素.
主要成果:
- 燃烧预测是高风险病例 (暴力,儿童性虐待),指挥支持和执照以来的年数.
- 离开的意图与客户挑战,案件量大小,指挥官沟通的便利性,药物滥用治疗的利用和指挥支持有关.
结论:
- 调查结果强调了病例特征,组织支持和提供者经验在缓解倦怠和营业额方面的关键作用.
- 这项研究为开发动态案件负载管理策略提供了基础,以提高儿童福利提供者的可持续性.
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