与工程学生相比,护理学生在聊天机器人中写出更有礼貌的健康相关提示吗?
Nino Fijačko1, Adrijana Svenšek1, Lucija Gosak1
1University of Maribor, Faculty of Health Sciences, Maribor, Slovenia.
Studies in health technology and informatics
|August 8, 2025
概括
学生很少使用礼貌的语言,如"请"与聊天机器人. 这项试点研究表明,学生将聊天机器人视为工具,而不是社会合作伙伴,这需要更多参与者进行进一步的研究.
科学领域:
- 人与计算机的交互
- 自然语言处理自然语言处理.
- 教育技术的教育技术
背景情况:
- 越来越多的聊天机器人在教育中的整合需要了解学生互动动态.
- 人与计算机互动中的礼貌和社交线索对于用户体验和参与度至关重要.
研究的目的:
- 评估学生与聊天机器人沟通中礼貌标记的普遍性.
- 探索学生对聊天机器人作为社会实体和功能工具的看法.
主要方法:
- 一项试点研究涉及48名来自不同学科的学生.
- 对话数据的分析,以确定礼貌语言的实例,特别是使用"请".
主要成果:
- 只有10% (五) 的护理学生在互动中使用"请"一词.
- 没有工程专业的学生在聊天机器人参与过程中使用了礼貌的请求,例如"请".
结论:
- 初步发现表明,学生将聊天机器人视为功能工具,缺乏社会考虑.
- 建议进行一项更大规模的研究,以验证这些关于学生与聊天机器人互动中的礼貌的初步观察.
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