聊天机器人对年轻人心理健康的干预:系统性审查和元分析
Jiaying Li1, Yan Li1, Yule Hu1
1School of Nursing, The Hong Kong Polytechnic University, Hong Kong, China.
Studies in health technology and informatics
|August 8, 2025
概括
聊天机器人干预有效地减少了年轻人的心理痛苦,尽管它们并没有显著改善整体幸福感. 这些数字工具是可行的和可以接受的,为传统的心理健康服务提供了一个有希望的补充.
科学领域:
- 数字心理健康数字心理健康
- 人与计算机的互动.
- 心理干预 心理干预
背景情况:
- 在满足年轻人的心理健康需求方面存在重大差距.
- 聊天机器人提供同步交互,以填补潜在的治疗缺口.
- 对青少年心理健康的聊天机器人干预措施进行评估至关重要.
研究的目的:
- 系统地评估聊天机器人为年轻人的心理健康提供干预措施的有效性.
- 评估这些数字干预措施的可行性和可接受性.
- 确定影响治疗结果的因素.
主要方法:
- 对11个数据库进行系统搜索 (2014年1月 - 2024年9月).
- 随机对照试验的元分析和子组分析.
- 对可行性和可接受性的叙述综合.
主要成果:
- 确定了29项符合条件的研究;13项是随机对照试验.
- 聊天机器人干预显著减少了心理痛苦.
- 对心理健康没有显著影响;可行性和可接受性得到证实.
结论:
- 聊天机器人提供的干预措施显示,有可能补充现有的心理健康服务.
- 有效性受到样本类型,平台,交互和响应生成的影响.
- 聊天机器人是青少年心理健康护理的可行和可接受的补充.
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