使用O2O交付应用程序的先例和后果:社会焦虑,孤独,和一个温和的调解模型
Pinyi Yao1, Yongheng Meng1, Wenjing Fan2
1College of Business, Nanning University, Nanning 530200, China.
Acta psychologica
|August 9, 2025
概括
频繁使用在线-离线交付应用程序 (ODA) 可以增加孤独感,特别是那些独自生活的人. 社会焦虑驱动ODA使用,这反过来加剧了孤立感.
科学领域:
- 消费者行为 消费者行为
- 心理健康 心理健康
- 数字技术对数字技术的影响
背景情况:
- 在线到离线交付应用程序 (ODA) 将移动互联网用户与当地企业连接起来,以便提供快速交付服务.
- 虽然ODA提供了方便,但它们的频繁使用与身体健康问题有关.
- 官方援助使用与心理健康,特别是社会焦虑和孤独之间的关联研究不足.
研究的目的:
- 调查在线-离线交付应用程序使用,社会焦虑和孤独之间的关系.
- 开发和验证一个检查这些心理联系的调节调解模型.
- 了解生活方式如何影响ODA使用与孤独的联系.
主要方法:
- 为了收集数据,进行了三阶段的在线调查.
- 部分最小平方结构方程建模 (PLS-SEM) 用于数据分析.
- 使用PROCESS宏观分析来测试调节调解模型.
主要成果:
- 社会焦虑被发现是线上到线下交付应用程序使用的积极预测因素.
- 在线到离线交付应用程序的使用积极预测孤独.
- 在线到离线交付应用程序的使用调解了社会焦虑和孤独之间的联系,对独自生活的人来说,效果更强.
结论:
- 这项研究强调了与频繁使用在线-离线交付应用程序相关的孤独感增加的潜力.
- 生活安排显著调节了这种关系,加剧了单身居民的孤独感.
- 调查结果有助于理解有问题的技术使用及其对消费者福祉的心理影响.
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