评估心理健康中的代码设计过程:"利用共同的力量"
Michelle Kehoe1,2,3, Hannah Friebel4, Kirsty Rosie2
1Department of Occupational Therapy, Monash University, Melbourne, Australia.
概括
心理健康服务中的代码设计增强了消费者的选择,但面临着诸如权力不平衡和缺乏准备等挑战. 开放的沟通和恢复性实践是成功,以社区为中心的心理健康服务改善的关键.
科学领域:
- 改善心理健康服务 改善心理健康服务
- 参与式设计研究参与式设计研究
背景情况:
- 心理健康服务越来越多地使用代码设计来改善交付.
- 在精神卫生机构内实施代码设计仍然存在重大挑战.
研究的目的:
- 评估一个旨在提高消费者选择和满意度的代码设计过程,在急性精神健康住院病房.
- 通过使用上下文,输入,流程和产品 (CIPP) 框架,研究五阶段代码设计评估的有效性和挑战.
主要方法:
- 对代码设计过程进行了五个阶段的评估.
- 数据收集包括调查,反和反思,以主题分析.
- 背景,输入,流程和产品 (CIPP) 框架被用于后期评估.
主要成果:
- 代码设计参与者专注于"直接体验",分享积极的互动和知识差距.
- 工作人员专注于"更大的画面",包括消费者参与和适应性策略.
- 确定的主要挑战包括权力差异和利益相关者的反不足.
结论:
- 代码设计对于满足社区需求的心理健康服务至关重要,CIPP框架有助于系统评估.
- 通过开放的沟通和组织准备,解决权力不平衡至关重要.
- 在代码设计启动之前的修复性实践可以促进对话并改善结果.
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