探索护理人员对有复杂护理需求的个人提供医疗服务优先事项的观点:一种定性描述性研究
Lillian MacNeill1, Katherine Wayne2, Alison Luke2
1University of New Brunswick, Saint John, Canada. lillian.macneill@unb.ca.
BMC health services research
|August 12, 2025
概括
具有复杂护理需求的儿童和老年人的护理人员确定了关键的卫生服务缺口,并建议改进. 他们的见解对于改善弱势群体的医疗保健服务至关重要.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 以患者为导向的研究
- 护理人员信息化的医疗保健
背景情况:
- 面向患者的研究 (POR) 越来越多地让患者和护理人员参与改善医疗保健.
- 复杂护理需求 (CCN) 的患者在很大程度上利用医疗服务,使他们的观点变得有价值.
- 护理人员为患有CCN的个人提供了有关改善医疗服务供应的深入见解.
研究的目的:
- 探索为患有CCN的儿童/青少年和患有CCN的老年人提供卫生服务的研究优先事项.
- 从这些人群的护理人员的角度确定服务缺口和建议.
- 为未来的健康研究提供信息,并指导决策者改善弱势群体的医疗保健.
主要方法:
- 横截面的定性描述性研究设计.
- 与护理人员进行半结构面试,焦点小组和自我报告调查.
- 收集数据的定性内容分析.
主要成果:
- 护理人员发现了关键的服务缺口,并为改善卫生系统提供了可行的建议.
- 对于患有CCN的儿童/青少年来说,最重要的优先事项包括获得护理,护理协调和学校系统障碍.
- 患有CCN的老年人的首要任务包括获得护理,家庭护理和护理导航.
结论:
- 照顾有复杂护理需求的人是多方面的.
- 调查结果为卫生系统决策者提供了实际指导,以改善服务提供.
- 强调护理人员在解决弱势群体需求方面的投入的重要性.
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