在质量改进项目中使用FRAM可视化:识别和测试改善在外科手术期间使用抗凝剂的策略
Nienke M Luijcks1, Annelies Visser2, Dave A Dongelmans3
1Department of Safety & Security Science, Delft University of Technology, Delft, The Netherlands.
概括
功能共振分析方法 (FRAM) 可以通过可视化过程来改善医疗保健质量改进研究. 简化的FRAM可视化帮助识别和测试抗凝剂使用的有效策略.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 医学中的系统工程.
- 患者安全研究的研究.
背景情况:
- 了解医疗保健过程对于改善至关重要.
- 功能共振分析方法 (FRAM) 可视化过程相互作用.
- 关于FRAM在质量改进中的可行性,研究有限.
研究的目的:
- 评估FRAM可视化在质量改进中的可行性.
- 识别,制定和测试抗凝剂使用的改进策略.
- 专注于荷兰大学医疗中心的术后过程.
主要方法:
- 使用了Plan-Do-Study-Act周期来创建FRAM可视化 (工作如想象和工作如完成).
- 通过焦点小组与医疗保健专业人员验证和讨论可视化.
- 通过问卷和采访收集了前线临床医生对策略制定和测试的改进建议.
主要成果:
- 最初的FRAM可视化对专业人士来说令人困惑;简化提高了可用性.
- 简化FRAM可视化导致了可行的改进建议和成功的战略测试.
- 内容分析揭示了高效/安全的护理组织主题,利益相关者的角色和碎片化的患者文档.
结论:
- FRAM可视化为质量改进和战略开发提供了宝贵的见解.
- 对FRAM可视化进行调整是必要的,以便有效的专业参与识别改进.
- 简化的FRAM方法提高了参与和制定医疗保健质量改善战略.
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