一个全面的比较和评估的AI-Powered医疗保健移动应用程序的可用性
Hessah W Alduhailan1, Majed A Alshamari1, Heider A M Wahsheh1
1Department of Information Systems, College of Computer Science and Information Technology, King Faisal University, Al-Ahsa 31982, Saudi Arabia.
Healthcare (Basel, Switzerland)
|August 14, 2025
概括
人工智能症状检查应用程序显示可用性差距. ADA,Mediktor和WebMD需要更好的解释性和错误处理,以提高用户对医疗保健的信任和安全.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 人工智能在医学中的应用
背景情况:
- 人工智能症状检查应用在mHealth中的扩散.
- 对其现实世界的可用性和透明度进行了有限的检查.
研究的目的:
- 三角评估三个人工智能驱动的mHealth应用程序:ADA,医生和WebMD.
- 通过专家和普通用户的角度评估可用性和透明度.
主要方法:
- 可用性专家使用了一个针对AI的启发式检查清单.
- 常用用户 (n=30) 完成了健康场景,记录了任务的成功,错误和完成时间.
- 系统可用性量表 (SUS) 的得分与使用ANOVA和t测试的应用程序进行了比较.
主要成果:
- 在应用程序之间发现了统计学上显著的可用性差异 (p < 0.001).
- ADA获得的SUS分数高于Mediktor和WebMD;Mediktor的表现优于WebMD.
- 常见问题:模糊的AI输出,差的错误反,不一致的导航和缺乏可解释性.
结论:
- 即使是最高评级的AI mHealth应用程序也存在关键的解释性和错误处理缺陷.
- 可解释的人工智能 (XAI) 功能,如信任指标和透明的理由至关重要.
- 增强XAI可以提高用户的信任,安全性和在医疗保健中的采用.
相关概念视频
Issues And Trends In Healthcare Delivery System
5.8K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
5.8K
Health Information Technology and Healthcare Information System
917
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
917
Integrated Healthcare System
1.8K
An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
1.8K
Methods Of Healthcare Delivery System
3.5K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
3.5K
Healthcare Agencies II
750
There are various healthcare agencies in the United States—some of which are managed by religious institutions and others by different government branches.
Parish nursing is a growing specialty nursing profession that focuses on holistic healthcare, health promotion, and illness prevention. It blends professional nursing practice with a health ministry, focusing on health and healing within the context of a Christian community. Parish nurses serve as health educators, referral sources,...
Parish nursing is a growing specialty nursing profession that focuses on holistic healthcare, health promotion, and illness prevention. It blends professional nursing practice with a health ministry, focusing on health and healing within the context of a Christian community. Parish nurses serve as health educators, referral sources,...
750
Current Trends in Nursing II
1.4K
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
1.4K


