社区药房的工作条件:压力是否影响患者的护理?
Goar Alvarez1, Taylor Harris2, Erika Zwachte Fennick3
1Assistant Dean of Pharmacy Services, Associate professor, PGY-1 Community-Based Pharmacy Residency Program Director, Department of Sociobehavioral and Administrative Pharmacy, College of Pharmacy, Nova Southeastern University, Fort Lauderdale, FL, USA.
社区药剂师的压力,特别是人事问题,会对患者护理质量产生负面影响. 高压力水平与对不安全的工作条件的看法以及提供最佳患者护理的困难相关.
科学领域:
- 药房实践 在药房实践.
- 职业健康 职业健康 职业健康
- 患者安全 患者安全
背景情况:
- 社区药剂师提供超出处方范围的临床服务,这对于减少药物错误和患者安全至关重要.
- 然而,他们的工作环境和挑战对他们的有效性有很大影响.
- 了解这些因素是优化药房实践的关键.
研究的目的:
- 为了评估佛罗里达州社区药剂师的工作场所压力水平.
- 检查工作环境因素和压力对患者护理质量的影响.
- 为了比较连锁和独立,管理和非管理药剂师之间的压力评分.
主要方法:
- 一项横截面调查分发给23016名佛罗里达州许可药剂师.
- 从2022年3月9日至4月15日收集的数据,重点关注压力因素的频率和患者护理的影响.
- 与工作环境因素和药剂师角色相关的感知压力评分 (PSS) 被分析.
主要成果:
- 对于57.98%的受访者来说,人员问题是主要的压力因素.
- 71.9%的人认为工作条件不安全,78.4%的人表示工作压力阻碍了质量护理.
- 较高的PSS与提供优质护理的困难以及对不安全条件的看法相关.
结论:
- 工作场所的压力大大削弱了社区药剂师提供高质量的患者护理的能力.
- 解决像人员配置这样的压力因素对于改善药剂师福祉和患者结果至关重要.
- 药房工作环境的优化对于提高患者安全至关重要.
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