作为护士情绪劳动的预测者,工作满意度:一项跨部门研究
1College of Nursing, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia.
Journal of nursing management
|August 18, 2025
概括
护士经历了高情绪劳动,但工作满意度对其管理产生了积极的影响. 提高工作满意度可以改善护士的工作.
科学领域:
- 护理 护理 护理
- 组织心理学 组织心理学
- 医疗保健管理的管理
背景情况:
- 情感劳动在护理工作中至关重要,与工作满意度有关.
- 大多数研究都将工作满意度视为情感劳动的结果,而不是预测因素.
- 这项研究调查了工作满意度作为护士情绪劳动的预测因素.
研究的目的:
- 评估护士工作满意度对他们的情感劳动的影响.
- 了解工作满意度如何影响情绪劳动的经验和管理.
主要方法:
- 横截面,相关性,描述性研究设计.
- 来自沙特阿拉伯利雅得一家公立医院的125名护士.
- 使用护士情绪劳动量表和密歇根州组织评估问卷工作满意度表收集的数据.
主要成果:
- 护士报告了高水平的情绪劳动 (M=58.04).
- 情绪控制是最常用的策略.
- 护士的工作满意度与情感劳动正相关 (r=0.220,p=0.017).
结论:
- 在患者互动期间,护士经历了相当大的情感劳动.
- 工作满意度在护士如何处理情感劳动方面起着重要作用.
- 建议侧重于提高工作满意度,以改善情感劳动策略并减轻负面影响.
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