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在青少年心理健康服务中对人工智能使用的看法:定性研究
Xiaoxu Ding1, Skye Barbic1,2
1Department of Occupational Science & Occupational Therapy, Faculty of Medicine, University of British Columbia, 317-2194 Health Sciences Mall, Vancouver, BC, V6T 1Z3, Canada, 1 2369928222.
Journal of participatory medicine
|August 19, 2025
概括
针对健康的人工智能 (AIH) 对青少年心理健康服务充满希望,有助于教育和行政任务. 然而,AIH不能取代人类的同理心和临床判断,强调需要仔细整合和评估.
科学领域:
- 数字健康数字健康
- 医疗保健中的人工智能
- 青少年心理健康服务 青少年心理健康服务
背景情况:
- 人工智能 (AI) 正在推动医疗保健,AI驱动的聊天机器人 (AIH) 是一个关键的应用.
- 关于AIH在青少年心理健康中的有效性和可行性的经验证据有限.
研究的目的:
- 探索利益相关者对将AIH纳入青年心理健康服务的看法.
- 确定AIH的潜在好处,挑战,有用性和监管影响.
主要方法:
- 使用半结构化的深度访谈进行定性研究.
- 采访了23名移动健康利益相关者:年轻用户,服务提供商,非临床人员.
- 归纳方法和主题分析以确定主题.
主要成果:
- 人们认为AIH支持教育,导航,行政任务,并创造安全空间.
- 关于缺乏人类元素 (同情心,临床判断),隐私和危机管理的担忧.
- AIH模仿人类行为被视为关键;需要强大的评估框架.
结论:
- 人工智能健康可以改善获得,但不能完全解决心理健康挑战;可能会加剧现有的问题.
- 目前,AIH可以补充服务,但不能取代人类的治疗价值.
- 与最终用户共同设计和强大的评估对于成功的AIH集成至关重要.
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