心理健康应用程序和危机支持:探索988的影响
Bridget Dwyer1, Jane Mikkelson1, James Burns1
1Department of Psychiatry, Beth Israel Deaconess Medical Center, Boston.
Psychiatric services (Washington, D.C.)
|August 21, 2025
概括
许多心理健康应用程序缺乏功能性危机资源. 一项研究发现15%的用户使用988自杀和危机救援电话,但一些应用程序提供了不正确的热线,从而危及用户的安全.
科学领域:
- 数字心理健康
- 公共卫生干预措施
- 移动卫生技术
背景情况:
- 心理健康应用程序越来越受欢迎, 但通常缺乏全面的危机支持.
- 988自杀与危机救援线是美国国家自杀预防标准.
- 应用程序经常将用户引导到外部危机资源.
研究的目的:
- 评估心理健康应用所提供的危机资源.
- 评估应用程序应对国家危机热线指导方针.
- 识别与基于应用程序的危机转介相关的潜在风险.
主要方法:
- 一个系统的搜索在2024年1月发现了302个心理健康应用程序.
- 一个修改后的评估模型评估了危机资源的存在和功能.
- 评级人员检查了国家热线和替代危机线路的应用程序转介.
主要成果:
- 只有15%的应用程序将用户推送到988自杀和危机救生线.
- 24%的应用提供了替代的危机热线号码.
- 提供错误或不起作用的危机热线.
结论:
- 应用程序中的危机资源需要严格审查和频繁更新.
- 不能运行的热线对处于危机中的用户构成重大风险.
- 在心理健康应用程序中确保准确和最新的危机信息至关重要.
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