通过社交媒体标签分析患者对牙科治疗的看法
Letícia Machado Berretta1, Gil Guilherme Gasparello2,3, Evelise Machado de Souza4
1Private Practice, Joinville, Santa Catarina, Brazil.
PloS one
|August 21, 2025
概括
社交媒体分析显示, 虽然牙医主导牙科讨论, 了解这些患者的观点可以改善牙科护理.
科学领域:
- 口腔健康和牙科科学
- 数字健康与社交媒体分析
- 患者报告的结果
背景情况:
- 社交媒体平台越来越多地用于健康沟通和分享患者经验.
- 分析患者创建的内容可以了解治疗的感知,动机和担忧.
- 了解患者常见的抱怨对于改善牙科治疗的满意度至关重要.
研究的目的:
- 在社交媒体平台上识别和分类患者对牙科治疗的看法.
- 为了更广泛地了解全球患者对牙科护理的看法.
- 让牙科专家了解患者的经验,以提高治疗满意度.
主要方法:
- 通过使用#braces,#invisalign,#orthodontics和#orthodontist等标签,
- 使用皮尔森基平方测试 (p < 0.05) 进行后内容的定性主题分类和定量分析.
- 分析了18605个职位,重点是接受正牙治疗的患者产生的内容.
主要成果:
- 大多数分析的帖子 (96.60%) 来自Instagram,其中大部分内容 (89.52%) 是由牙科专业人士或诊所发布的.
- 患者创建的帖子揭示了关键主题:积极的经验 (40.53%),对开始治疗的热情 (20.26%),焦虑 (19.60%),投诉/限制 (16.34%) 和中立账户 (3.27%).
- 在Instagram和X平台之间没有发现统计学上显著的内容类型差异.
结论:
- 牙医和牙科诊所在社交媒体上占据主导地位.
- 在患者共享的牙科内容中,积极经验是最常见的主题.
- 社交媒体分析提供了有价值的,尽管受限于患者生成的内容,对正牙患者的观点的洞察力.
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