COVID-19 错误信息和医疗保健工作者:范围审查
Hannah Holzer1, Nicola Diviani1, Sara Rubinelli1
1Swiss Paraplegic Research, Guido A. Zäch Strasse 4, Nottwill 6207, Switzerland; Faculty of Health Sciences and Medicine, University of Lucerne, Alpenquai 4, Lucerne 6005, Switzerland.
医疗保健工作者因COVID-19错误信息而面临重大负担,影响了他们的福祉和患者关系. 培训对于管理疫情和改善疫情准备至关重要.
科学领域:
- 公共卫生
- 医疗沟通
- 信息科学
背景情况:
- 随着COVID-19的蔓延,世界出现了信息大流行,
- 在危机期间,医疗保健工作者在管理患者护理和公众沟通方面发挥了重要作用.
研究的目的:
- 绘制和综合现有关于医疗保健工作者对Covid-19错误信息的经验的文献.
- 在定性和定量研究中确定有关医疗保健工作者与错误信息接触的反复出现的主题.
主要方法:
- 根据PRISMA-ScR指南进行范围审查.
- 在2020年1月至2024年8月期间发布的研究中搜索了四个数据库.
- 分析了55个符合条件的出版物,包括与HCW的调查和采访.
主要成果:
- 主要主题包括医疗保健工作者对错误信息的信念,对官方沟通的丧,患者关系紧张,社交媒体的双重作用和心理健康影响.
- 由于错误的信息, HCW 经历了焦虑,疲劳和职业不满.
- 患者与医疗服务提供者的关系受到影响.
结论:
- COVID-19 错误信息给医疗保健工作者带来了巨大的负担,影响了他们的专业效率和情感福祉.
- 医疗保健工作者需要在发现错误信息和沟通策略方面进行加强培训.
- 改善公共卫生沟通和流行病管理对于未来的流行病准备至关重要.
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