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图书馆员领导的系统邮政编码分析以针对服务不足的社区

Rachel Roberts¹, Kelsey L Grabeel²

¹reroberts@utmck.edu, Assistant Professor, Preston Medical Library / Health Information Center, University of Tennessee Graduate School of Medicine / University of Tennessee Medical Center, Knoxville, TN.

Journal of the Medical Library Association : JMLA

|August 25, 2025

概括

图书馆的健康信息服务与社区的健康需求相一致, 可以提高图书馆和医院的服务利用率.

科学领域:

社区健康
信息科学
公共卫生

背景情况:

一个图书馆的健康信息服务使用模式和客户识别的主题被分析.
住院和急诊室的数据被用作社区卫生需求的基准.
这项研究旨在确定图书馆服务与医院服务之间的重叠和潜在协同作用.

研究的目的:

将图书馆健康信息服务的使用领域和主题与入院原因进行比较.
确定社区卫生信息需求的共同点.
探索扩大图书馆健康信息服务的机会.

主要方法:

研究人员与一家医院合作, 获得机构审查委员会 (IRB) 的批准.
分析了2022年图书馆健康信息服务使用 (邮政编码,主题) 和医院业务线 (住院/ED访问的原因) 的数据.
图书馆业务线与医院业务线进行了比较,并评估了与医院目标邮政编码的重叠.

主要成果:

使用图书馆健康信息服务的顶级邮政编码被确定为 (37920,37918,37917,37919,37876).
用途因邮政编码和主题而异,其中"通用医学"是最受要求的主题,也是三个邮政编码住院/ED访问的常见原因.
在大多数分析的邮政编码中,图书馆的健康信息请求与住院/ED访问之间存在一致性.

结论:

这些发现表明图书馆所搜索的健康信息与社区的医疗保健使用模式之间存在关联.
针对特定邮政编码的目标宣传可以提高图书馆健康信息服务的可见性和使用率.
加强图书馆健康信息服务与医院服务之间的联系为社区健康参与带来了互利.

关键词:

卫生知识医院健康的社会决定因素消费者图书馆医院图书馆工作宣传活动

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