使用双波探索设计的航空组织的监督员经验和网络安全响应
Filiz Mizrak1, Kagan Cenk Mizrak2, Umut Elbir3
1Management Information Systems, Istanbul Atlas University, Istanbul, Turkiye.
PloS one
|August 25, 2025
概括
土耳其的航空监管人员认为网络安全事件是压力,心理压力和时间压力加重了经历. 组织支持是改善应激和有效管理网络威胁的关键.
科学领域:
- 航空心理学
- 网络安全管理
- 组织行为
背景情况:
- 航空业的高度数字依赖带来了独特的网络安全挑战.
- 人为中心的行动加剧了网络事件对航空人员的影响.
- 了解监管部门对员工网络安全事件的反应至关重要.
研究的目的:
- 调查土耳其航空监督人员如何感知和应对员工网络安全事件.
- 在网络事件中分析压力下的领导层的心理层面.
- 确定影响网络安全事件管理的监管压力和有效性的因素.
主要方法:
- 一个涉及300名土耳其航空监管人员的双波混合方法设计.
- 对网络安全事件进行结构化调查和开放式反思.
- 主题分析,K-means集群分析和多项逻辑回归.
主要成果:
- 常见的事件包括网络鱼,密码疏忽和未经授权的设备使用.
- 确定了8种监管响应策略,其中有3种不同的心理响应特征.
- 心理压力和时间压力预测了不利的经历;组织支持减轻了压力和提高了效率.
结论:
- 网络安全事件对航空监督人员来说是情感上非常重要的事件.
- 监督反应受心理压力,时间压力和组织支持的影响.
- 航空监管人员的培训应整合情绪性和网络准备.
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