在临床环境中以用户为中心提供人工智能医疗技术:混合方法案例研究
Meredith Schreier1, Randall Brandt2, Hien Brown1
1Google (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.
电子健康记录中的人工智能 (AI) 工具在以用户为中心的方法开发时显示出高采用率和用户满意度. 这种方法可以确保人工智能增强临床工作流程并改善临床医生的经验.
科学领域:
- 医疗信息学
- 人与计算机的交互
- 医学的人工智能
背景情况:
- 电子健康记录 (EHR) 技术给提供者带来了挑战,因为它需要大量的时间和精力.
- 人工智能 (AI) 的增强越来越多地被部署在电子健康记录中来解决这些问题.
- 人工智能在电子健康记录中的实施通常缺乏关键的以用户为中心的评估.
研究的目的:
- 在EHR系统中评估人工智能搜索和临床发现工具的实施.
- 评估以用户为中心的方法在临床环境中部署人工智能工具的有效性.
主要方法:
- 进行了为期5个月的混合方法研究.
- 数据收集包括采访,观察和调查.
- 在整个研究中优先考虑以用户为中心的研究方法.
主要成果:
- 基于人工智能的电子健康记录功能实现了高采用率 (93%的用户在3个月内采用).
- 在用户满意度和感知时间节省方面观察到显著的改善 (P<.001).
- 人工智能工具已成功集成到临床工作流程中,提高了用户体验.
结论:
- 用户为中心的方法对于部署临床人工智能工具是可行的和有效的.
- 与用户的密切合作,快速反和量身定制的培训推动了采用和积极的经验.
- 这项研究为在医疗保健中部署人工智能工具的以人为中心的研究方法提供了框架.
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