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公众对人工智能用户的信任

Jianning Dang1, Li Liu1

  • 1Beijing Key Laboratory of Applied Experimental Psychology, Faculty of Psychology, Beijing Normal University, 100875, China.

Current opinion in psychology
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PubMed
概括
此摘要是机器生成的。

公众对人工智能用户的信任是一个新的社会现象. 研究表明,人们期望人工智能用户具有能力,仁慈和诚信,从而引导未来对人工智能信任的研究.

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科学领域:

  • 人与计算机的交互
  • 社会心理学
  • 人工智能道德

背景情况:

  • 在人与人工智能的互动中, 信任至关重要.
  • 目前的研究重点是用户对人工智能工具的信任, 而不是人工智能用户.
  • 一个新的视角将信任视为与人工智能用户关系中的社会现象.

研究的目的:

  • 将对人工智能用户的信任定义为一种新兴的社会现象.
  • 对人工智能用户的可信度进行综合实证.
  • 确定未来的研究方向,以了解对人工智能用户的信任.

主要方法:

  • 对感知可信度的经验证据的文学综合.
  • 在社会关系中对人工智能用户的信任概念化.
  • 确定关键方面:能力,善意和诚信.

主要成果:

  • 公众对人工智能用户充满信任,期望他们具备能力,仁慈和诚信.
  • 人工智能用户信任的研究才刚刚开始.
  • 对人工智能用户的信任与对人工智能技术本身的信任不同.

结论:

  • 对人工智能用户的信任对于理解人工智能实施的心理社会结果至关重要.
  • 未来的研究应该探讨情境差异,心理过程以及对人工智能用户信任的更广泛影响.
  • 这一框架将信任的理解扩展到人工智能系统之外,包括涉及人工智能用户的社会动态.