重新设计食品处理人员培训:在意大利大规模零售中测试的游戏化方法
Martina Sartoni1, Francesca Marconi1, Beatrice Torracca1
1Department of Veterinary Sciences, University of Pisa, Viale delle Piagge 2, 56124 Pisa, Italy.
Foods (Basel, Switzerland)
|August 28, 2025
概括
与传统方法相比,对食品处理人员的游戏化培训显著提高了参与度和团队建设. 这种互动方法显示出发展更强大的食品安全文化的巨大潜力.
科学领域:
- 食品安全问题
- 职业培训
- 教育技术
背景情况:
- 食物传播疾病是全球严重的健康问题,已发现超过250种疾病.
- 有效的食品安全管理取决于经过良好培训的人员,但传统的培训方法往往缺乏参与和有效性.
- 强有力的食品安全文化对于防止污染和确保公共健康至关重要.
研究的目的:
- 评估用户对食品处理人员的游戏化培训系统 (食品安全培训员网络应用程序) 的看法.
- 评估游戏化在提高职业培训动力和参与度方面的有效性.
- 探索游戏化在大型零售公司培养食品安全文化的潜力.
主要方法:
- 一个基于游戏化的网络应用程序 (食品安全培训员) 已被开发并实施,用于年度食品处理人员培训.
- 在249名员工通过网络应用完成培训后进行了调查.
- 分析了员工资历作为一个变量,以确定用户的认知差异.
主要成果:
- 与传统的学习方法相比,游戏化的网络应用程序通常更受雇员的喜爱.
- 在受访者中观察到一些意见差异,但总体而言,满意度很高.
- 游戏化在增强用户参与度和促进团队建设方面显示出巨大潜力.
结论:
- 游戏化培训系统为传统的食品处理者培训提供了有希望的替代方案.
- 食品安全培训师网络应用程序显示了提高食品安全意识和文化的潜力.
- 建议通过客观绩效指标进行进一步的研究来评估该系统的有效性.
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