转向在线心理支持 - - 服务提供者的障碍,刻板印象和挑战
Miroslav Charvát1, Leona Jochmannová1, Petra Zia Sluková1
1Department of Psychology, Faculty of Arts, Palacký University Olomouc, Olomouc, Czechia.
心理服务提供者越来越多地采用在线护理,克服了最初的挑战. 然而,系统支持和培训对于解决远程心理服务中持续存在的后勤和道德障碍至关重要.
科学领域:
- 心理学
- 远程医疗
- 心理健康服务
背景情况:
- 转向在线心理护理为服务提供者带来了独特的挑战和机遇.
- 了解适应过程是优化远程心理健康服务的关键.
研究的目的:
- 描述心理服务提供者过渡到在线护理的过程.
- 确定促进和复杂化远程心理护理的因素.
主要方法:
- 使用反思性主题分析进行定性评估设计.
- 对51名专业人士进行了半结构面试,对44名专家进行了14个焦点小组.
- 涉及95位有经验的临床心理学,咨询和家庭暴力支持专业人士,
主要成果:
- 大多数提供者从谨慎的实验转向定期的在线远程心理护理.
- 技术上的困难和消极的刻板印象减少了,重点是客户利益.
- 持续存在的问题包括缺乏及时的机构支持.
结论:
- 后勤障碍与管理和支持 (政治,立法,财务) 的不足有关.
- 伦理和法律挑战需要关键利益相关方的关注.
- 对体现和治疗线索的进一步研究是有必要的;通过培训和共享经验可以减轻偏见.
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