利用技术缓解工作场所的暴力
Anthony A Thomas1, Simmy King, Paul Quigley
1Author Affiliations: Division of Emergency Medical & Trauma Center, Children's National Hospital, Washington, DC (Mr Thomas); Children's National Hospital, Washington, DC (Dr King); The George Washington University School of Medicine and Health Sciences, Washington, DC (Dr King, Dr Schultz); Security, Parking & Transportation Services, Department of Facilities, Children's National Hospital, Washington, DC (Mr Quigley); Department of Psychiatry and Neuroscience, Children's National Hospital, Washington, DC (Mr Bannerman); and Division of Emergency Medicine and Trauma, Children's National Hospital, Washington, DC (Dr Schultz).
技术解决方案显著减少了儿童医院工作场所暴力事件的武器和响应时间. 这些工具虽然有效,但突显出迫切需要立法来保护医疗保健工作者.
科学领域:
- 医疗保健安全
- 护理工作
- 儿童护理
背景情况:
- 在精神科,急诊室和儿科的护士面临着很高的攻击率.
- 儿童工作场所暴力 (WPV) 受到护理人员的不信任,复杂的病例,诊断延迟以及患者的行为/心理健康问题的影响.
研究的目的:
- 在儿童医院环境中实施和评估缓解WPV的技术解决方案.
主要方法:
- 实施电子攻击选,武器检测选和个人胁迫系统.
- 收集查结果和安全响应时间的数据.
主要成果:
- 超过80%的患者接受了低至中等风险的查.
- 武器检测查导致检测到的武器数量减少了62.82%.
- 个人强迫系统提高了51%的安全响应时间.
结论:
- 技术干预可以降低WPV风险,提高员工的安全感知.
- 尽管技术是有效的,
- 迫切需要立法和监管来保护医疗保健工作者免受WPV的侵害.
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