在社区医院的 MedSurg 遥测装置上实施虚拟护理
Devika Kandhai1, Iskra Gillis, Crystal Crosell
1Author Affiliations: University of Maryland Baltimore Washington Medical Center, Glen Burnie, Maryland (Mrs Kandhai); Acute Care Services University of Maryland Baltimore Washington Medical Center, Abingdon, Maryland (Mrs Gillis); and University of Maryland Baltimore Washington Medical Center, Glen Burnie, Maryland (Mrs Crosell).
Nursing administration quarterly
|August 28, 2025
概括
虚拟护理提供了医疗危机的解决方案, 这种创新方法利用技术改善人员短缺的沟通和患者护理.
科学领域:
- 医疗保健管理
- 护理信息学
- 患者护理技术
背景情况:
- 由于COVID-19大流行,现有的护理人员短缺问题加剧,导致严重的疲劳和职业离职.
- 预计未来护士人数的下降不会被进入该领域的新护士数量所抵消.
- 增加病床护士的负担需要创新的人员解决方案.
研究的目的:
- 评估虚拟护理作为急性护理环境中的替代资源的实施.
- 评估虚拟护理对员工挑战和护士工作量的影响.
- 探索患者和工作人员对虚拟护理支持的看法.
主要方法:
- 一个为期3个月的试点项目, 引入社区医院的虚拟护理.
- 虚拟护士使用智能屏幕技术 (带扬声器的平板电脑) 来远程支持患者.
- 数据收集包括Press Ganey的调查和患者的反.
主要成果:
- 试点项目证明了护士之间的沟通有所改善.
- 对患者出院信息进行了更好的沟通.
- 医疗管理方面的沟通得到改善.
- 患者报告说,他们感觉得到了护理团队的重视和倾听.
结论:
- 虚拟护理是一种可行的策略,
- 在护理中整合技术可以提高沟通和患者满意度.
- 虚拟护理在解决医疗保健工作人员当前面临的挑战方面显得有前途.
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