中国Z世代市场的虚拟影响者影响:核心特征和双重调节如何影响购买意图
Ying Wang1, Hon Tat Huam2, Abu Bakar Abdul Hamid3
1Putra Business School, Seri Kembangan 43400, Malaysia.
Acta psychologica
|August 28, 2025
概括
虚拟影响者通过关键特征显著提升了中国Z世代消费者的购买意图. 品牌价值和情感依恋进一步增强了这些效应,指导了营销策略.
科学领域:
- 营销活动
- 消费者行为
- 数字媒体
背景情况:
- 虚拟影响者越来越多地被用于营销,与传统的支持者相比,它们具有优势.
- 信号理论和依附理论为理解它们的影响提供了框架.
- 中国Z世代消费者是虚拟影响力营销的关键群体.
研究的目的:
- 研究虚拟影响者的特点对中国Z世代消费者的购买意图的影响.
- 研究品牌价值和情感依恋的调节作用.
- 将信号和依恋理论应用于虚拟影响力营销.
主要方法:
- 对403名中国Z世代消费者进行量化研究.
- 收集数据的结构化问卷.
- 探索性因子分析 (EFA) 和部分最小方程结构方程建模 (PLS-SEM).
主要成果:
- 所有五个测试的特征 (可控性,互动性,社交关系,影响者-产品一致性,来源可信度) 都对购买意图产生了积极的影响.
- 品牌资产适度可控性和影响者产品一致性.
- 情感上的依恋增强了互动性,社会关系和来源的可信性.
结论:
- 虚拟影响者的特点显著推动了中国Z世代的购买意图.
- 品牌权益和情感依恋起到了关键的调节作用.
- 调查结果为优化虚拟影响者营销策略提供了见解,尽管一些传统模型可能需要适应非人类认可者.
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