组织间冲突和建设项目的表现:基于信任网络的影响机制
1School of Management Engineering, Qingdao University of Technology, Qingdao, Shandong, P. R. China.
PloS one
|August 29, 2025
概括
这项研究揭示了建设项目中强大的信任网络减少了组织间的冲突,并提高了业绩. 强大的信任网络通过减轻参与者之间的争议来提高项目成果.
科学领域:
- 建设管理
- 组织行为
- 网络分析
背景情况:
- 传统的建筑项目冲突研究集中在业主与承包商之间的关系上.
- 组织间的复杂关系及其对冲突的影响往往被忽视.
- 现有研究未能解决信任网络在缓解冲突和提高绩效方面的作用.
研究的目的:
- 研究信任网络之间的交互机制,组织间冲突和建筑项目的表现.
- 通过信任网络治理提出减少冲突和提高绩效的战略.
- 填补有关信任网络对建筑项目动态的整体影响的研究缺口.
主要方法:
- 使用部分最小方程结构方程建模 (PLS-SEM) 方法.
- 分析了207份有效的调查问卷中的数据.
- 使用定量方法检查网络密度,稳定性,冲突和性能.
主要成果:
- 发现信任网络的密度和稳定性显著抑制了各种形式的组织间冲突.
- 组织间冲突确实阻碍了项目业绩的实现.
- 信任网络密度对项目的表现有积极的影响,而稳定性的影响仍然不确定.
结论:
- 信任网络治理对于管理建筑项目的组织间冲突至关重要.
- 提高信任网络密度可以优化项目性能并减少冲突的可能性.
- 需要进一步的研究来澄清信任网络稳定性与项目绩效之间的关系.
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