评估人工智能聊天机器人对妇产查询的反应:信息质量,可读性和指南一致性的比较研究
Xinran Shao1, Ting Ruan2, Xingai Ju3
1Department of Thyroid and Breast Surgery, People's Hospital of China Medical University, Shenyang, Liaoning, China.
Digital health
|August 29, 2025
概括
人工智能 (AI) 聊天机器人为妇产提供即时的健康信息,但它们的可靠性和可读性有很大差异. DeepSeek 的可读性和质量优异,而 ChatGPT 的可读性最差, 这凸显了医疗保健中需要仔细选择人工智能工具的必要性.
科学领域:
- 医疗保健中的人工智能
- 医疗信息学
- 患者教育
背景情况:
- 人工智能聊天机器人越来越多地用于即时患者信息,
- 患者经常在网上寻求帮助,因为他们很尬地要亲自讨论妇产不良问题.
研究的目的:
- 评估五个流行的人工智能聊天机器人 (ChatGPT,DeepSeek,Gemini,Perplexity,Copilot) 在回答与妇产不良相关的问题上的表现.
- 评估人工智能聊天机器人的可靠性,质量,可读性和指南一致性.
主要方法:
- 从谷歌趋势 (2004-2025) 获取了全球前25名妇产查询.
- 使用DISCERN,EQIP,Flesch-Kincaid等级水平 (FKGL) 和Flesch-Kincaid阅读易度得分 (FKRE) 进行评估.
- 与欧洲雄性病学协会的指南进行准确性,补充信息和完整性的比较.
主要成果:
- 深度搜索显示了最佳的EQIP分数和卓越的可读性 (最低的FKGL).
- ChatGPT的可读性最差 (FKGL最高).
- 人工智能响应达到了85.71%的准确度,但往往忽略了关键细节.
结论:
- 人工智能聊天机器人提供了可访问的妇产信息,但在质量和可读性方面表现出显著的变化.
- 与其他被评估的选项相比,DeepSeek是一个更可靠和可读的选项.
- 仔细考虑人工智能聊天机器人的性能对于提供准确和一致的患者信息至关重要.
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