癌症护理人员的信息需求:与医疗服务提供者的沟通经验 - - 定性研究
Eva Yuen1,2,3, Elaine Wittenberg4, Carlene Wilson5
1Centre for Quality and Patient Safety, Institute for Health Transformation, Deakin University, Geelong, Victoria, Australia e.yuen@deakin.edu.au.
BMJ supportive & palliative care
|September 1, 2025
概括
护理人员与医疗保健提供者之间的沟通对癌症信息需求产生重大影响. 以人为中心的沟通策略,包括清晰的语言和积极的倾听,对于满足护理人员需求和支持他们在癌症护理中的作用至关重要.
科学领域:
- 癌症学
- 患者与提供者之间的沟通
- 护理人员的支持
背景情况:
- 护理人员在癌症治疗中起着至关重要的作用.
- 了解护理人员的信息需求对于有效的支持至关重要.
- 提供者与护理人员之间的沟通质量会影响护理的提供.
研究的目的:
- 探索护理人员与医疗保健专业人员沟通癌症相关信息需求的实践经验.
- 确定关键因素影响护理人员对信息交换的满意度.
- 了解沟通如何影响护理人员支持癌症患者的能力.
主要方法:
- 这项研究采用了对20名癌症护理人员的半结构面试.
- 数据收集是对护理人员健康素养的更大调查的一部分.
- 使用主题分析来解释采访数据.
主要成果:
- 七个主题出现,强调日常语言,多种形式,足够的讨论时间和安全的参与空间.
- 特别强调了主动,可访问的沟通和护理人员的认可.
- 护理人员建议改善服务,并强调建立关系.
结论:
- 提供者沟通质量直接影响照顾者的信息需求和满意度.
- 关心个人的沟通策略是满足照顾者的需求的关键.
- 有效的沟通使护理人员在癌症治疗中发挥重要作用.
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