灵活沟通技巧培训对医疗保健专业人员沟通知识和信心的影响
Gabriel Hooper1, Mindy J Vanderloo2, Kristin Akers2
1University of Utah.
Research square
|September 2, 2025
概括
有效的沟通培训显著提高了医疗保健专业人员的知识和信心. 在一个月的时间里, 持续增长, 这表明了跨专业教育的价值模式.
科学领域:
- 医疗教育
- 关于医疗保健的通讯
- 提高质量
背景情况:
- 有效的沟通对于高质量的患者护理至关重要.
- 医疗保健专业人员往往没有为复杂的患者对话做好准备.
- 这项研究解决了医疗保健领域改善沟通技能培训的需求.
研究的目的:
- 评估一项针对医疗保健专业人员的灵活沟通培训计划.
- 评估该计划对医疗人员知识和信心的影响.
- 确定培训效应的持续性.
主要方法:
- 这是一项根据VitalTalkTM课程改编的质量改进研究.
- 培训包括交互式讲座,与演员练习技巧和反.
- 交付是灵活的 (虚拟或亲自),以适应临床时间表.
主要成果:
- 有102名医务人员参与,64名医务人员完成了随访.
- 在培训后观察到知识和信心的显著改善,并在1个月后持续.
- 医生报告的信心高于护士和APP;对情绪的信心保持,但建立信任的信心下降.
结论:
- 简短,灵活的沟通培训提高了医疗保健工作者的信心和知识.
- 持续练习可能是保持所有技能的必要.
- 培训模式支持专业间的教育,
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