影响使用ChatGPT的关键因素:美国学生的实证研究
Long Pham1, Tim Klaus1, Justin Bateh2
1Department of Decision Sciences and Economics, College of Business, Texas A&M University at Corpus Christi, 6300 Ocean Drive, Corpus Christi, TX 78412, United States of America.
Acta psychologica
|September 2, 2025
概括
学生更有可能在高等教育中使用ChatGPT, 对于学术目的的ChatGPT采用来说,使用方便和信任也起到了作用.
科学领域:
- 教育技术
- 人工智能
- 人与计算机的交互
背景情况:
- 像ChatGPT这样的人工智能聊天机器人被学生迅速采用.
- 影响学生在高等教育中采用ChatGPT的因素尚不清楚.
- 现有的技术接受理论需要扩展到生成性人工智能.
研究的目的:
- 调查美国大学生在高等教育中使用ChatGPT的关键决定因素.
- 检查感知到的有用性,感知到的易用性,主观规范和信任对ChatGPT采用的影响.
- 将技术接受模式扩展到教育中的生成人工智能.
主要方法:
- 在411名美国大学生中收集的调查数据.
- 用于数据分析的部分最小平方结构方程建模 (PLS-SEM).
- 技术接受模型,理性行动理论和创新传播理论的整合.
主要成果:
- 感知到的有用性和主观规范对学生使用ChatGPT的意图产生了重大和积极的影响.
- 感知到的易用性和信任通过感知到的有用性间接影响使用意图.
- 拟议的模型解释了学生使用ChatGPT意图的差异约为51%.
结论:
- 感知到的有用性和社会影响力是大学生采用ChatGPT的关键驱动因素.
- 信任和易用性很重要,但通过提高感知效用而间接发挥作用.
- 这项研究提供了经验证据和理论见解,用于教育环境中的生成人工智能.
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