儿童紧急情况中的人工智能聊天机器人:可靠的生命线还是风险?
1Medicine, All India Institute of Medical Sciences, Bathinda, Bathinda, IND.
Cureus
|September 3, 2025
概括
像ChatGPT这样的人工智能聊天机器人提供基本的健康信息,但与美国心脏协会的标准相比,儿童基本生命支持 (BLS) 的准确性不足. 实践培训对于应急准备至关重要.
科学领域:
- 数字健康
- 医学的人工智能
- 紧急医疗
背景情况:
- 包括ChatGPT在内的人工智能聊天机器人越来越多地用于健康信息传播.
- 虽然人工智能聊天机器人在儿童基本生命支持 (BLS) 中有效,但其性能尚未得到充分证实.
- 父母经常在网上寻求儿童紧急情况的健康指导,强调需要可靠的AI聊天机器人信息.
研究的目的:
- 将ChatGPT-4o和ChatGPT-4o小反应的准确性和完整性与美国心脏协会 (AHA) 的儿科BLS指南进行比较.
- 评估人工智能聊天机器人在儿科紧急情况中提供关键指导的适用性.
- 确定应急响应框架中人工智能聊天机器人改进的领域.
主要方法:
- 进行了前性比较内容分析.
- 查特GPT (4o和4o迷你版本) 的反应与2020年儿童BLS AHA指南进行了评估.
- 使用了13个涉及儿科BLS关键组件的问题,对答案的完整性和符合AHA标准进行了评估.
主要成果:
- 只有9. 61%的ChatGPT反应完全得到解决,而5. 77%完全符合AHA儿科BLS指南.
- 很大一部分的反应是部分解决的 (61. 54%) 或表面符合 (59. 61%).
- ChatGPT-4o提供了比ChatGPT-4o mini更全面的响应,尽管两者都没有完全满足AHA标准.
结论:
- 人工智能聊天机器人缺乏必要的准确性,深度和实际指导,
- 在紧急情况下依赖不完整或不准确的 AI 聊天机器人信息可能会导致严重错误.
- 广泛的正式基本生命支持培训对于有效的应急反应至关重要.
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