对澳大利亚创新型老年护理工作人员满意度的定性探索
Suzelie G Connelly1, Prudence Millear1, Kirsten Tulloch1
1School of Health, University of the Sunshine Coast, Sippy Downs, Queensland, Australia.
Australasian journal on ageing
|September 8, 2025
概括
创新的老年护理模式可以通过培养支持性文化,创新的条件和有意义的工作来提高员工满意度,从而有可能减少劳动力短缺. 这项研究探讨了昆士兰州员工的经验.
科学领域:
- 老年学是指老年学的学科.
- 组织心理学 组织心理学
- 医疗保健管理的管理
背景情况:
- 澳大利亚的住宅老年护理面临着持续的劳动力短缺,影响着居民的福祉和员工的士气.
- 创新的老年护理模式正在成为应对这些挑战的潜在解决方案.
研究的目的:
- 探索员工和管理人员在创新的老年护理环境中的经验,使用既定的工作场所满意度理论.
- 确定特定创新对住院老年护理工作人员满意度的影响.
主要方法:
- 与NewDirection Care.的18名员工和管理人员进行了半结构化采访.
- 采用欣赏性调查方法和反射性主题分析来分析采访数据.
- 软件NVivo 12.0可以进行面试成绩单的定性分析.
主要成果:
- 出现了三个关键主题:支持性管理文化,创新的环境和护理条件,以及在工作中寻找意义.
- 这些主题表明了员工态度,工作场所理论和提高工作满意度之间的联系.
- 物理环境和护理模式中的特定创新与更高的员工满意度有关.
结论:
- 工作场所的举措,特别是那些整合创新的物理环境和护理模式的举措,可以提高员工对老年护理的满意度.
- 提高员工满意度可能有助于吸引和留住员工,可能缓解长期短缺.
- 建议进行进一步的研究,以比较创新型与传统老年护理机构的员工满意度.
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