倾听和存在指导护理实践
Joy Scharfman1, Valeria Esposito Kubanick2
1Adelphi University, Garden City, NY, USA.
Nursing science quarterly
|September 9, 2025
概括
积极倾听和存在对于护士来说至关重要,以了解患者的需求并建立信任. 练习这些技能可以提高患者的结果和护士的满意度.
科学领域:
- 护理 护理 护理
- 以患者为中心的护理
- 医疗保健通讯 医疗保健通讯
背景情况:
- 护士与病人之间的关系是护理实践的基础.
- 有效的沟通,包括积极倾听和存在,对于理解患者体验至关重要.
- 护士与患者建立联系的能力会影响护理质量.
研究的目的:
- 探索积极倾听和在护士与患者关系中的存在的重要性.
- 识别与护理中的积极倾听相关的关键技能.
- 检查这些沟通技术对患者结果和护士满意度的影响.
主要方法:
- 这项研究强调了护士与患者互动的质量方面.
- 专注于护士应用主动倾听技巧.
- 强调非语言线索和同情参与的重要性.
主要成果:
- 积极倾听包括消除先入为主的想法,反思,澄清,眼神接触和战略性地使用沉默等技能.
- 护士的存在有助于了解患者的叙述和优先事项.
- 倾听和存在的有意识应用导致了更好的患者结果.
- 提高护士满意度与这些技能的有效实践有关.
结论:
- 积极倾听和存在是有效护理护理的关键组成部分.
- 掌握这些沟通技巧可以显著改善治疗护士与患者的关系.
- 实施这些做法对患者和护士都有好处,提高了整体医疗保健体验.
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