对住院患者戒烟治疗的患者满意度调查
Ana Jafarinia1,2, Kimberly A Shoenbill3,4, Eiman H Newcomer4
1University of North Carolina at Chapel Hill, Lineberger Comprehensive Cancer Center, Chapel Hill, NC, USA.
患者对住院戒烟咨询的满意度很高,大多数患者报告住院时间有所改善,出院后成功减少吸烟. 这项研究引入了一个新的调查工具,用于评估对烟草治疗计划的满意度.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 公共卫生 公共卫生
- 行为医学是一种行为医学.
背景情况:
- 患者满意度对于提供高质量的医疗保健至关重要.
- 基于证据的指南建议为住院吸烟者提供烟草使用咨询服务.
- 关于患者对住院烟草治疗服务的满意度的数据有限.
研究的目的:
- 引入一种新的调查工具来衡量患者对住院烟草治疗的满意度.
- 报告来自医院的烟草治疗计划的调查结果.
- 评估患者的满意度,感知到的好处和戒烟率.
主要方法:
- 开发和管理了一项8项利克特比例调查.
- 通过电话和电子邮件调查了接受远程烟草治疗的住院患者的随机样本.
- 调查数据使用描述性统计和费舍尔的精确测试进行了分析.
主要成果:
- 大多数患者对烟草使用咨询表示满意.
- 92%的同意咨询改善了他们的医院经验;90%的人在出院后戒烟或减少吸烟.
- 满意度和戒烟结果并没有因种族,保险或性别有显著差异.
结论:
- 患者对住院戒烟治疗的满意度很高.
- 在出院后观察到患者报告的戒烟率很高.
- 开发的调查工具可以适应用于烟草治疗机构的计划评估和质量改善.
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