改善基于Web的患者门户的体验的建议:与护理人员-青少年二极管进行定性访谈
Rachel E Granberg1, Jessica M Goldberg2, Alison L Antes3
1Division of Hematology/Oncology, Department of Pediatrics, Washington University School of Medicine, St Louis, MO, United States.
青少年和护理人员提供了关键建议,以提高患者门户的可用性和吸收. 改善门户网站设计,临床医生沟通和用户支持对于更好的参与至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 青少年健康 青少年健康
- 患者参与 患者参与
背景情况:
- 基于Web的患者门户提供了诸如改善青少年和护理人员健康信息获取和沟通等好处.
- 然而,青少年采用和持续使用这些门户仍然很低,需要用户反来改进.
研究的目的:
- 收集青少年和护理人员的建议,以增强他们对基于Web的患者门户网站的体验.
- 为医疗信息管理人员和临床医生提供可行的建议.
主要方法:
- 定性研究,涉及与青少年护理者二位 (有或没有慢性疾病) 进行半结构面试.
- 通过专题分析,从采访成绩单中确定了关键主题和建议.
主要成果:
- 出现了三个主要主题:鼓励门户使用,承认门户参与的情感方面,并提高门户可用性.
- 具体建议包括改善初始访问,鼓励临床医生,用户友好的设计,清晰的语言和解决保密问题.
结论:
- 青少年和护理人员为改善患者门户的采用和可用性提供了重要的见解.
- 需要进一步的研究来实施这些建议,重点关注技术,设计和沟通策略.
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