智能医疗服务持续使用意向的决定因素:从承诺-信任理论的角度来看,证据
Kaifeng Liu1,2, Qinyue Li2, Da Tao3
1Academy of Medical Engineering and Translational Medicine, Tianjin University, Tianjin, China.
Health informatics journal
|September 15, 2025
概括
消费者 消费者 消费者
科学领域:
- 数字健康数字健康
- 医疗信息学 医疗信息学
- 人与计算机的交互
背景情况:
- 智能医疗保健服务提供潜在的好处,但在长期用户参与方面面临挑战.
- 了解影响持续使用的因素对于服务开发至关重要.
研究的目的:
- 提出和验证一个理论框架,用于研究持续使用智能医疗保健服务.
- 确定用户参与数字健康平台的关键驱动因素.
主要方法:
- 综合承诺-信任理论与信息系统成功模型.
- 经验验证了使用部分最小方程结构方程建模的模型.
- 通过在线调查收集了355名智能健康服务用户的数据.
主要成果:
- 该模型解释了61.4%的持续使用意图的差异.
- 情感上的承诺,信任和满意度显著预测了持续使用的意图.
- 感知价值,满意度和信任是承诺和持续使用的关键决定因素,受到人口统计学和人工智能素养的调节.
结论:
- 这项研究通过承诺-信任理论为智能医疗服务参与提供了新的视角.
- 优先考虑建立信任和个性化功能对于增强长期用户保留至关重要.
- 人口因素和人工智能素养在智能医疗服务的采用和持续使用方面发挥着作用.
更多相关视频
09:42Using Continuous Data Tracking Technology to Study Exercise Adherence in Pulmonary Rehabilitation
Published on: November 8, 2013
13.9K
11:21Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data
Published on: July 27, 2018
8.6K
相关概念视频
Social Proof
31.5K
Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.
31.5K
Issues And Trends In Healthcare Delivery System
6.1K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
6.1K
Introduction To Health Care Delivery System
3.9K
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
3.9K
Obedience
35.2K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
35.2K
Current Trends in Nursing II
3.3K
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
3.3K
Models of Health Promotion and Illness Prevention I
2.7K
A model is a theoretical way to understand a concept or an idea. Models can overcome barriers to health regardless of diverse economic and cultural backgrounds. In addition, models make the task easier by providing different ways to approach complex issues. There are two major health promotion models: the health belief model and the health promotion model.
The health belief model (HBM) attempts to predict health-related behavior in specific belief patterns. According to the HBM, a person's...
The health belief model (HBM) attempts to predict health-related behavior in specific belief patterns. According to the HBM, a person's...
2.7K
