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Asem Omari1, Omaia Al-Omari2, Tariq Al-Omari3

  • 1Computer Information Systems, Higher Colleges of Technology, Al Ain, United Arab Emirates.

PubMed
概括

这项研究为电信公司开发了一个客户流失预测模型. 支持矢量机 (SVM) 模型在识别可能离开的客户方面表现最好,从而实现了主动的保留策略.

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