调查患者对ChatGPT作为健康信息资源的看法:一项定性研究
Miznah Hizam AlShammary1, Norah Mohammed Alyahya2, Eman M Alanazi3
1Computer Science Department, Imam Abdulrahman bin Faisal University, Dammam, Saudi Arabia.
Nutrition and health
|September 15, 2025
概括
患者发现ChatGPT对健康信息有益,提高了识字能力和效率. 然而,对可靠性和个性化护理的担忧突出了人工智能健康工具的发展领域.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 患者参与 患者参与
背景情况:
- 像ChatGPT这样的人工智能 (AI) 工具为患者提供了独立访问健康信息的新途径.
- 了解患者对人工智能的看法对于评估可信度,可用性和对健康决策的影响至关重要.
研究的目的:
- 调查使用ChatGPT作为患者健康管理的健康信息资源的促进者和障碍.
主要方法:
- 从公共医院的28名门诊患者进行定性研究设计.
- 参与者在两周内每天使用ChatGPT (版本3.5) 15分钟进行健康主题.
- 在互动后进行了半结构面试.
主要成果:
- 主要促进因素:改善健康素养 (92.9%),有效性/效率 (85.7%),成本效益 (82.1%),可访问性 (60.7%),授权 (46.4%) 和匿名性 (39.3%).
- 主要障碍:缺乏个性化信息 (53.6%),可靠性有限 (32.1%),诊断能力有限 (21.4%),缺乏人与人互动 (50%),隐私问题 (14.3%),法律/道德问题 (32.1%),缺乏情感支持 (10.7%).
结论:
- 作为健康信息资源,ChatGPT具有显著的好处,特别是在提高健康素养方面.
- 需要进一步的区域研究来评估ChatGPT对不同人群的影响,并完善其在促进健康素养方面的作用.
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