混合联系:揭示情绪智能对混合工作感知和工作表现的影响
Ana Junça-Silva1, Helena Damas2
1Business Research Unit (BRU-IUL), https://ror.org/014837179ISCTE-Instituto Universitário de Lisboa, Lisboa, Portugal.
The Spanish journal of psychology
|September 15, 2025
概括
混合工作通过减少职业压力,对工作绩效产生积极影响. 情绪智能进一步增强了这种效应,突出了其在灵活工作策略中的重要性.
科学领域:
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
- 工作场所的幸福 工作场所的幸福
背景情况:
- 混合型工作模式在疫情后变得普遍,但它们对工作绩效的影响仍然不清楚.
- 现有的研究缺乏对将混合工作与绩效结果联系起来的机制的全面理解.
- 工作需求-资源模型为检查影响绩效的工作场所因素提供了一个框架.
研究的目的:
- 通过减少职业压力来调查混合工作观念对工作绩效的间接影响.
- 检查情绪智能的调节作用在混合工作和工作绩效之间的关系.
- 为优化混合工作策略提供经验证据,以提高员工福利和生产力.
主要方法:
- 采用时间滞后的调查设计,从葡萄牙金融机构的1055名混合工人中收集了三个时间点的数据.
- 量化分析使用SPSS PROCESS宏和JASP软件来测试拟议的概念模型.
- 这项研究考察了职业压力的调解作用和情绪智能的调节影响.
主要成果:
- 通过减少职业压力,发现对混合工作的积极看法可以显著提高工作绩效.
- 混合工作感知对工作绩效的积极间接影响,对于情商较高的人来说更为明显.
- 情绪智能调节了这种关系,表明它在调解混合工作的好处方面发挥了至关重要的作用.
结论:
- 培养情绪智能对于最大限度地发挥混合工作安排的好处至关重要.
- 混合工作管理策略应纳入情绪智能发展,以提高员工的福祉和工作绩效.
- 这些发现有助于理解现代工作场所中混合工作,压力,情商和绩效之间的相互作用.
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