量化餐厅服务员对人体工程学暴露的量化
Angela C Wills1, Kermit G Davis1, Susan E Kotowski2
1Low Back Biomechanics and Workplace Stress Laboratory, University of Cincinnati, Cincinnati, Ohio, United States.
Journal of ergonomics
|September 18, 2025
概括
餐厅服务员面临着重托盘和长时间站立的 ergonomic 风险,增加了肌肉骨疾病 (MSD) 的可能性. 这项研究突出了关键的压力因素,尽管与MSD的直接联系需要进一步调查.
科学领域:
- 职业健康 职业健康 职业健康
- 人体工程学就是人体工程学.
- 肌肉骨系统疾病 肌肉骨系统疾病
背景情况:
- 肌肉骨系统疾病 (MSDs) 是餐厅服务员的一个重要关注点.
- 关于这群人面临的特定人体工程学风险因素的研究有限.
研究的目的:
- 为了记录餐厅服务员在典型的班次中经历的潜在人体工程学压力因素.
- 评估工作要求和服务器不适之间的关系.
主要方法:
- 直接观察托盘的重量,频率和供应姿势.
- 使用ActivPal设备进行活动监测,以测量坐,站和走路时间.
- 调查以评估工作负载的感知和不适程度.
主要成果:
- 服务器平均每小时处理16.4公斤,每托盘6.3公斤.
- 超过90%的服务员站了5-8小时,客观数据显示,76%的班次时间是站着或走路.
- 上背部 (55%),下背部 (50%) 和部 (45%) 是最常见的不适区域.
结论:
- 托盘重量,长时间站立/走路以及尬的姿势是服务器中MSDs的确定的风险因素.
- 虽然这项研究没有确定与MSD的直接因果关系,但确定的负载和姿势构成风险.
- 研究结果表明,即使看似适度的负载也可能是危险的,特别是在高峰服务时间.
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